AstaladaBEFORE THE NEXT JOB
Good questions.
Straight answers.
What to expect from your trial, your team’s workspace, and the way each job moves forward.
Who is Astalada for?
Owner-operated home and mobile service crews, including plumbers, HVAC teams, electricians, cleaners, landscapers, and mobile detailers. It connects requests, estimates, visits, invoices, and customer history.
How do I get started?
Create an account, confirm your email, and set up your business workspace. Your 14-day trial starts when the workspace is created. Add a lead or share your booking link, then prepare an estimate or plan a visit.
What does the $49 plan include?
$49 USD per month includes unlimited users, booking requests, leads, estimates and approvals, invoices, scheduling and assignment, work tracking, customer and address history, manual message sharing, and email team invitations. Unlimited refers to users.
Do customers need to install an app?
No. Booking requests, estimate approval, and invoice links open in a browser.
Can I create an estimate before scheduling a visit?
Yes. Create an estimate directly from a lead. Add the scope, line items, pricing, and validity, then finalize it to share the customer-facing approval link.
How does a customer approve an estimate?
Your customer reviews the shared estimate link in their browser and approves it there. You can revise estimates as scope changes and prepare an invoice from an approved estimate.
Can I assign myself to a visit?
Yes. Owners can assign themselves or a technician. Review visits in day or week schedules and keep the address and job context with the assigned visit.
Does Astalada send customer messages automatically?
No. Review a prepared reminder or on-my-way message, then send it yourself in WhatsApp or Messages. Opening the messaging app does not confirm delivery. Changing visit status is a separate action.
How does work tracking work?
Visit status moves through Scheduled, On the way, Working, and Completed. Start work starts the timer; On my way does not. You can start work directly when on-site and record completion or follow-up notes.
Can one customer have multiple service addresses?
Yes. Keep previous jobs, notes, and service history associated with the right customer and service address.
How do the trial and cancellation work?
Start with a 14-day trial. You can cancel your subscription at any time; access continues to the end of your current paid billing period. See the refund policy for the full cancellation and refund terms.
Can I explore the product or get help before signing up?
Yes. Try the fictional sample job on the homepage without signing up, or request a walkthrough through the contact page. Product questions and account support can also be sent to [email protected].